Dispatcher
Heritage Lock, LLC.
& Heritage Security, LLC.
Heritage Lock, LLC.
& Heritage Security, LLC.
Mary Esther, FL Mary Esther, FL Full-time Full-time $15 - $21 an hour $15 - $21 an hour 12 days ago 12 days ago 12 days ago We are the leading residential and resort locksmith provider on Florida's Emerald Coast! Heritage Lock is growing rapidly.
We currently have 4 locations in the panhandle of Florida:
Mary Esther, Destin, Santa Rosa Beach and Panama City Beach.
A dispatcher answers and responds to any emergency or non-emergency calls to provide assistance or important information.
Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.
ESSENTIAL DUTIES AND
Responsibilities:
Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs Preparing work orders for techs and receiving work orders from techs Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Assisting with customer service in the store during slow call hours Communicating with customers through various channels Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues as necessary REQUIRED:
Education:
A high school diploma or the equivalent is required.
Skills:
Interpersonal and customer service skills, analytical and problem-solving skills, multitasking and organizational skills, ability to answer a high volume of calls and emails daily, ability to share work among a customer service team, attentiveness and patience, time-management skills We're growing and so can your career! If you're a highly motivated individual who brings a passion for the customer and has outstanding communication skills, join our team to unlock your potential.
Job Type:
Full-time Pay:
$15.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee discount Paid time off Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
& Heritage Security, LLC.
Heritage Lock, LLC.
& Heritage Security, LLC.
Mary Esther, FL Mary Esther, FL Full-time Full-time $15 - $21 an hour $15 - $21 an hour 12 days ago 12 days ago 12 days ago We are the leading residential and resort locksmith provider on Florida's Emerald Coast! Heritage Lock is growing rapidly.
We currently have 4 locations in the panhandle of Florida:
Mary Esther, Destin, Santa Rosa Beach and Panama City Beach.
A dispatcher answers and responds to any emergency or non-emergency calls to provide assistance or important information.
Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.
ESSENTIAL DUTIES AND
Responsibilities:
Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs Preparing work orders for techs and receiving work orders from techs Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information Assisting with customer service in the store during slow call hours Communicating with customers through various channels Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues as necessary REQUIRED:
Education:
A high school diploma or the equivalent is required.
Skills:
Interpersonal and customer service skills, analytical and problem-solving skills, multitasking and organizational skills, ability to answer a high volume of calls and emails daily, ability to share work among a customer service team, attentiveness and patience, time-management skills We're growing and so can your career! If you're a highly motivated individual who brings a passion for the customer and has outstanding communication skills, join our team to unlock your potential.
Job Type:
Full-time Pay:
$15.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Employee discount Paid time off Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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